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Our business is all about interacting with people, finding out what they value and delivering it.

Chris Jones

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the strategist

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We look at things from many different angles, to ensure we don’t miss the opportunity to exceed expectations.

the pragmatist

Michael Brown

Our business is all about interacting with people, finding out what they value and delivering it.

Chris Jones

Image is not available
Image is not available

the strategist

Image is not available
Image is not available

We look at things from many different angles, to ensure we don’t miss the opportunity to exceed expectations.

the pragmatist

Michael Brown

Hello.

We’re a strategic print, mail and data management company with two decades of industry experience. We’re knowledgeable, well connected and uncomplicated. We are Lock Stock.

Print
Not just ink on paper.
Whether you’re looking to rebuy at the right price, planning something new, or want to generate more value from your print; we are sure to have the knowledge, contacts and strategic drive to deliver exactly what you need and more.

Print and mail fulfilment is the cornerstone of our business and we’re pretty good at it - we have to be to thrive in such a competitive market. With price, efficiency and quality a prerequisite, our customer-centric approach to each collaboration not only generates a great campaign, but also generates real value for our customers.

Don’t just take our word for it. Take a look at what our customers say.
Key services
  • Multidiscipline print procurement
  • Mail fulfilment and distribution management
  • Complete data to doormat services
  • Personalisation for data driven mail campaigns
  • Advice, sampling and recommendations


Print.

Data.

Strategy.

Data
Making your data work harder.
Let’s face it, data driven messaging is key to customer loyalty. If you want to engage customers and create brand fidelity, your data assets have to be kept lean, accurate and under control. Facilitating this in-house can be costly, so why not let us do it for you?

Working in partnership with some of the biggest names in data analytics, we deploy the latest data mining techniques to help you create innovative, targeted and personalised campaigns to drive customer retention and increase your bottom line.
Key services
  • Customer data health checking
  • Data cleansing and suppression
  • Database deterioration management
  • Profiling, segmenting & enriching customer data
  • Ensuring regulatory data compliance


Print.

Data.

Strategy.

Strategy
Your partner in print strategy.
We do more than just produce your print or optimise your data - we are print strategists, which is why so many of our clients integrate us at the very heart of their decision making processes to help maximise their ROI on printed direct marketing strategy.

Harnessing years of industry intelligence, some heavy-weight buying power and our tried and tested supply network, we can assist you in making well informed, strategic and profitable marketing choices.
Key services
  • Increase your buying power
  • Optimised ROI from print and direct mail
  • Enhance your value delivery network
  • Access unrivalled industry intelligence
  • Advice on latest cross channel innovations


Print.

Data.

Strategy.

Print
Not just ink on paper.
Whether you’re looking to rebuy at the right price, planning something new, or want to generate more value from your print; we are sure to have the knowledge, contacts and strategic drive to deliver exactly what you need and more.

Print and mail fulfilment is the cornerstone of our business and we’re pretty good at it - we have to be to thrive in such a competitive market. With price, efficiency and quality a prerequisite, our customer-centric approach to each collaboration not only generates a great campaign, but also generates real value for our customers.

Don’t just take our word for it. Take a look at what our customers say.
Key services
  • Multidiscipline print procurement
  • Mail fulfilment and distribution management
  • Complete data to doormat services
  • Personalisation for data driven mail campaigns
  • Advice, sampling and recommendations

Print.

Data.

Strategy.

Data
Making your data work harder.
Let’s face it, data driven messaging is key to customer loyalty. If you want to engage customers and create brand fidelity, your data assets have to be kept lean, accurate and under control. Facilitating this in-house can be costly, so why not let us do it for you?

Working in partnership with some of the biggest names in data analytics, we deploy the latest data mining techniques to help you create innovative, targeted and personalised campaigns to drive customer retention and increase your bottom line.
Key services
  • Customer data health checking
  • Data cleansing and suppression
  • Database deterioration management
  • Profiling, segmenting & enriching customer data
  • Ensuring regulatory data compliance

Print.

Data.

Strategy.

Strategy
Your partner in print strategy.
We do more than just produce your print or optimise your data - we are print strategists, which is why so many of our clients integrate us at the very heart of their decision making processes to help maximise their ROI on printed direct marketing strategy.

Harnessing years of industry intelligence, some heavy-weight buying power and our tried and tested supply network, we can assist you in making well informed, strategic and profitable marketing choices.
Key services
  • Increase your buying power
  • Optimised ROI from print and direct mail
  • Enhance your value delivery network
  • Access unrivalled industry intelligence
  • Advice on latest cross channel innovations

Print.

Data.

Strategy.

Print
Not just ink on paper.
Whether you’re looking to rebuy at the right price, planning something new, or want to generate more value from your print; we are sure to have the knowledge, contacts and strategic drive to deliver exactly what you need and more.

Print and mail fulfilment is the cornerstone of our business and we’re pretty good at it - we have to be to thrive in such a competitive market. With price, efficiency and quality a prerequisite, our customer-centric approach to each collaboration not only generates a great campaign, but also generates real value for our customers.

Don’t just take our word for it. Take a look at what our customers say.
Key services
  • Multidiscipline print procurement
  • Mail fulfilment and distribution management
  • Complete data to doormat services
  • Personalisation for data driven mail campaigns
  • Advice, sampling and recommendations

Print.

Data.

Strategy.

Data
Making your data work harder.
Let’s face it, data driven messaging is key to customer loyalty. If you want to engage customers and create brand fidelity, your data assets have to be kept lean, accurate and under control. Facilitating this in-house can be costly, so why not let us do it for you?

Working in partnership with some of the biggest names in data analytics, we deploy the latest data mining techniques to help you create innovative, targeted and personalised campaigns to drive customer retention and increase your bottom line.
Key services
  • Customer data health checking
  • Data cleansing and suppression
  • Database deterioration management
  • Profiling, segmenting & enriching customer data
  • Ensuring regulatory data compliance

Print.

Data.

Strategy.

Strategy
Your partner in print strategy.
We do more than just produce your print or optimise your data - we are print strategists, which is why so many of our clients integrate us at the very heart of their decision making processes to help maximise their ROI on printed direct marketing strategy.

Harnessing years of industry intelligence, some heavy-weight buying power and our tried and tested supply network, we can assist you in making well informed, strategic and profitable marketing choices.
Key services
  • Increase your buying power
  • Optimised ROI from print and direct mail
  • Enhance your value delivery network
  • Access unrivalled industry intelligence
  • Advice on latest cross channel innovations

Print.

Data.

Strategy.

Case Study

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Engineering cost efficiencies for IChemE

The Institution of Chemical Engineers (IChemE) has over 44,000 professional members. Lock Stock has co-ordinated print production, mail fulfilment and international distribution of its magazine, "The Chemical Engineer", for seven years and assisted the Institution with the planned rebrand of its main monthly publication.

Implementing a change in magazine size and paper stock, Lock Stock identified cost efficiencies in both print and postal distribution.

What did the client say?

IChemE said: “Feedback from readers has been extremely positive and we’ve benefitted from savings in both production and distribution costs. Chris and Michael are very easy to work with – combining a friendly ‘can-do’ attitude with high levels of professionalism.”

In our most recent survey...

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VOTED

SERVICE

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FOR

In our most recent anonymous survey of both regular and one off customers, we were awarded five stars for customer service.

Our industry is fast paced and the data, print and mail landscape is continually changing, which means there’s no time for us to rest on our laurels. We work hand to evolve in line with our marketplace, to ensure our service offering is top notch every time.

Case Study

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Fixing a print problem for VMO

VMO, the UK’s leading mail order catalogue for the sea fishing industry has distributed seasonal catalogues for almost 25 years.

Although VMO had enjoyed many successful print campaigns with Lock Stock, the team suddenly discovered a quality issue with the main seasonal catalogue. Lock Stock sprang into action - handling all communications with the manufacturer at fault, quickly establishing the root cause, then negotiated a satisfactory resolve, which included a change in production plant to protect future print runs.

What did the client say?

VMO said: “Lock Stock responded quickly to our concerns communicating effectively with us at every point. They negotiated a very favorable outcome with the print manufacture responsible on our behalf, saving us a lot of time, hassle and potentially cost. Working with Lock Stock proved a smart move for us.”

The results of our most recent
customer survey...

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Comprising of five customer insight questions, and designed to help us fine tune our customer value proposition, the results from our anonymous star rating poll suggests for now at least, we’re clearly on the right track.

One common misconception about appointing a management company is that using a ‘middle man’ will increase costs. On the contrary, our customer survey shows that 100 per cent of respondent’s claim working with Lock Stock has saved them time and money. Maybe it’s time you dealt in the middle man?

Do you think working with Lock Stock has saved you time or money on print?

How do you rate the effectiveness of communication when collaborating with Lock Stock?

How confident are you that Lock Stock delivers the result it promises?

How would you rate the advice you receive from Lock Stock on print and direct mail?

Case Study

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Improving voucher redemption for Lenleys

Lenleys, a leading furnishings retailer in Kent, distributes a popular seasonal brochure. Lock Stock suggested a way to utilise this brochure to drive responses from both new and existing customers.

Lock Stock sent Lenleys an example brochure, containing an additional fold out page as part of the cover which could be both perforated and personalised with an adjusted creative to deliver a generic message aimed at customer acquisition. Although more expensive than their normal brochure, Lenleys took the idea on board in the form of a personalised customer competition and a wider promotion to potentially new customers.

What did the client say?

Lenley's said: “Adding a competition to our brochure in this way has demonstrated how powerful personalisation is, effectively the volume of entry forms received this time around was the highest level for at least the last 3 years, more than tripling the response from our last campaign.”

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Case Study

Image is not available
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Engineering cost efficiencies for IChemE

The Institution of Chemical Engineers (IChemE) has over 44,000 professional members. Lock Stock has co-ordinated print production, mail fulfilment and international distribution of its magazine, "The Chemical Engineer", for seven years and assisted the Institution with the planned rebrand of its main monthly publication.

Implementing a change in magazine size and paper stock, Lock Stock identified cost efficiencies in both print and postal distribution.

What did the client say?

IChemE said: “Feedback from readers has been extremely positive and we’ve benefitted from savings in both production and distribution costs. Chris and Michael are very easy to work with – combining a friendly ‘can-do’ attitude with high levels of professionalism.”

In our most recent survey...

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VOTED

SERVICE

Image is not available
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FOR

In our most recent anonymous survey of both regular and one off customers, we were awarded five stars for customer service.

Our industry is fast paced and the data, print and mail landscape is continually changing, which means there’s no time for us to rest on our laurels. We work hand to evolve in line with our marketplace, to ensure our service offering is top notch every time.

Case Study

Image is not available
Image is not available

Fixing a print problem for VMO

VMO, the UK’s leading mail order catalogue for the sea fishing industry has distributed seasonal catalogues for almost 25 years.

Although VMO had enjoyed many successful print campaigns with Lock Stock, the team suddenly discovered a quality issue with the main seasonal catalogue. Lock Stock sprang into action - handling all communications with the manufacturer at fault, quickly establishing the root cause, then negotiated a satisfactory resolve, which included a change in production plant to protect future print runs.

What did the client say?

VMO said: “Lock Stock responded quickly to our concerns communicating effectively with us at every point. They negotiated a very favorable outcome with the print manufacture responsible on our behalf, saving us a lot of time, hassle and potentially cost. Working with Lock Stock proved a smart move for us.”

The results of our most recent
customer survey...

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Comprising of five customer insight questions, and designed to help us fine tune our customer value proposition, the results from our anonymous star rating poll suggests for now at least, we’re clearly on the right track.

One common misconception about appointing a management company is that using a ‘middle man’ will increase costs. On the contrary, our customer survey shows that 100 per cent of respondent’s claim working with Lock Stock has saved them time and money. Maybe it’s time you dealt in the middle man?

Do you think working with Lock Stock has saved you time or money on print?

How do you rate the effectiveness of communication when collaborating with Lock Stock?

How confident are you that Lock Stock delivers the result it promises?

How would you rate the advice you receive from Lock Stock on print and direct mail?

Case Study

Image is not available
Image is not available

Improving voucher redemption for Lenleys

Lenleys, a leading furnishings retailer in Kent, distributes a popular seasonal brochure. Lock Stock suggested a way to utilise this brochure to drive responses from both new and existing customers.

Lock Stock sent Lenleys an example brochure, containing an additional fold out page as part of the cover which could be both perforated and personalised with an adjusted creative to deliver a generic message aimed at customer acquisition. Although more expensive than their normal brochure, Lenleys took the idea on board in the form of a personalised customer competition and a wider promotion to potentially new customers.

What did the client say?

Lenley's said: “Adding a competition to our brochure in this way has demonstrated how powerful personalisation is, effectively the volume of entry forms received this time around was the highest level for at least the last 3 years, more than tripling the response from our last campaign.”

arrow
arrow

Case Study

Image is not available

Engineering cost efficiencies for IChemE

The Institution of Chemical Engineers (IChemE) has over 44,000 professional members. Lock Stock has co-ordinated print production, mail fulfilment and international distribution of its magazine, "The Chemical Engineer", for seven years and assisted the Institution with the planned rebrand of its main monthly publication.

Implementing a change in magazine size and paper stock, Lock Stock identified cost efficiencies in both print and postal distribution.

What did the client say?

IChemE said: “Feedback from readers has been extremely positive and we’ve benefitted from savings in both production and distribution costs. Chris and Michael are very easy to work with – combining a friendly ‘can-do’ attitude with high levels of professionalism.”

In our most recent survey...

VOTED

SERVICE

Image is not available
Image is not available
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Image is not available
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FOR

In our most recent anonymous survey of both regular and one off customers, we were awarded five stars for customer service.

Our industry is fast paced and the data, print and mail landscape is continually changing, which means there’s no time for us to rest on our laurels. We work hand to evolve in line with our marketplace, to ensure our service offering is top notch every time.

Case Study

Image is not available

Fixing a print problem for VMO

VMO, the UK’s leading mail order catalogue for the sea fishing industry has distributed seasonal catalogues for almost 25 years.

Although VMO had enjoyed many successful print campaigns with Lock Stock, the team suddenly discovered a quality issue with the main seasonal catalogue. Lock Stock sprang into action - handling all communications with the manufacturer at fault, quickly establishing the root cause, then negotiated a satisfactory resolve, which included a change in production plant to protect future print runs.

What did the client say?

VMO said: “Lock Stock responded quickly to our concerns communicating effectively with us at every point. They negotiated a very favorable outcome with the print manufacture responsible on our behalf, saving us a lot of time, hassle and potentially cost. Working with Lock Stock proved a smart move for us.”

The results of our most recent
customer survey...

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Comprising of five customer insight questions, and designed to help us fine tune our customer value proposition, the results from our anonymous star rating poll suggests for now at least, we’re clearly on the right track.

One common misconception about appointing a management company is that using a ‘middle man’ will increase costs. On the contrary, our customer survey shows that 100 per cent of respondent’s claim working with Lock Stock has saved them time and money. Maybe it’s time you dealt in the middle man?

Do you think working with Lock Stock has saved you time or money on print?

How do you rate the effectiveness of communication when collaborating with Lock Stock?

How confident are you that Lock Stock delivers the result it promises?

How would you rate the advice you receive from Lock Stock on print and direct mail?

Case Study

Image is not available

Improving voucher redemption for Lenleys

Lenleys, a leading furnishings retailer in Kent, distributes a popular seasonal brochure. Lock Stock suggested a way to utilise this brochure to drive responses from both new and existing customers.

Lock Stock sent Lenleys an example brochure, containing an additional fold out page as part of the cover which could be both perforated and personalised with an adjusted creative to deliver a generic message aimed at customer acquisition. Although more expensive than their normal brochure, Lenleys took the idea on board in the form of a personalised customer competition and a wider promotion to potentially new customers.

What did the client say?

Lenley's said: “Adding a competition to our brochure in this way has demonstrated how powerful personalisation is, effectively the volume of entry forms received this time around was the highest level for at least the last 3 years, more than tripling the response from our last campaign.”

arrow
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Latest Blogs.

GDPR - It`s getting serious!

13 June 2016

Like thousands of organisations you may already know, BIG changes in data regulation is heading our way. And if you don’t, you could be in for a nasty surprise come 2018! Let me explain. Right now we collate, process and manage customer data with the guidance of organisations such as the DMA, and governed by the well-established Data Protection Act 1998 (DPA). However, the days are numbered for the status quo, with the introduction of new Regulation (EU) 2016/679, or better known as the General Data Protection Regulations (GDPR), in May 2018. And don’t think this is some toothless euro-trash,…

188 hits

Lock Stock Trend Spotter: Uncoated Paper

23 February 2016

When we were at school paper was paper. It was A4 or A3 and any coloured or textured variants were locked away in the art cupboard for Christmas or Easter. Fast forward a few decades (we won’t tell you exactly how many) and paper has taken on a whole life of its own. Textures, coatings, weights, surface treatments – you name it, we’ve probably dealt with it. We strive to keep our customers up to speed with the latest trends, especially if they’ve worked with us for many years and are looking to freshen up their magazine, catalogue or promotional…

1561 hits

Has Printed Comms Come Full Circle?

23 February 2016

With almost 80% of adults in the UK now owning a smartphone, you may be fooled into thinking that printed comms has had its day? After all, as a digital society we check our phones more than seven billion times a week. But here’s the thing. Between 2013 and 2015, the recorded success of email marketing increased by a measly 1.4% - a wholly unimpressive figure considering we Brits purchase 32 million new smart phones each year. And where are the millennials, surely those crazy young things are leading the way for digital marketing? Wrong. Research shows that 68% of…

439 hits

Getting Personal

23 February 2016

Personalised marketing isn’t new. It’s been around as a theory since the turn of the millennium, but the practicalities of delivering it have been much slower to develop. Now though, a decade and a half later, we find ourselves with the data mining techniques, printing capabilities and design nous to create a myriad of targeted, engaging and in some instances slightly creepy marketing materials. Deloitte's 'made-to-order’ report on the rise of mass personalisation identifies the crucial point that if you’re going to get personal then you have to get it right because, as many leading industry figures are putting it,…

396 hits
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